TERMS AND CONDITIONS

Version 1.1.3

Welcome to Dropinbase, where low-code innovation meets flexibility for developers.

The Terms and Conditions Agreement ("Agreement") as set out herein ("Terms") constitute an agreement between Dropinbase, owned by Dropinbase Pty Ltd ("Dropinbase ", "we", "us" or "our") managing and operating the website with its subdomains bearing the URL: https://dropinbase.com/ and a natural or legal person who accesses and/or uses our website and/or mobile application ("Platforms") in any manner ("you" or "your" or "User") or uses any current or future product, service or functionality or offer made available on our website ("Services"), as updated from time to time.

For the purposes of these Terms:
  • "Platforms" relates to the websites being the marketing and pricing website (URL): https://dropinbase.com and the user portal (URL): https://portal.dropinbase.com, which may include any other digital mode and/or applications as provided by us, wherein you may use the applications provided by us which interact with one or more such websites and digital modes as provided by us;
  • "Products" shall include the innovative no and/or low-code system designed for creating database applications, promoted on the https://dropinbase.com website. Users can download the Products from GitHub, from the GitHub page (https://github.com/Dropinbase) and/or use Composer to install it. Such Products shall enable Users to generate functional CRM/ERP and other administrative database applications, utilizing existing relational databases; and
  • We and you are hereinafter individually referred to as "Party" and collectively as "Parties".
  • All references to the plural in this Agreement shall also mean the singular and to the singular shall also mean the plural unless the context otherwise requires. The headings used in this Agreement are included for purposes of convenience and reference only and will not limit or otherwise affect the terms and conditions herein.

By using the Platforms and/or Products you expressly agree to be bound by the Terms of this Agreement. If you do not agree with any of the Terms, please do not use the Platforms and/or Products. If you have any questions about the terms, please contact us at [email protected]. Please note that your access to the Services, other platforms or utilization of our Products, offers or promotions in relation to the Products as may be provided by us and/or our affiliates, may be governed by other terms and conditions, policies or guidelines ("Additional Terms") along with these Terms. If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Services or utilization of the Product. These Terms govern your use of the Platforms and transaction or dealings thereon.

Please read this Agreement carefully to understand the conditions applicable in case of usage of the Platforms, and for purchase of the Products thereof.

    1. GENERAL

    • 1.1. The terms and conditions for usage of the Platforms as set out herein ("Terms and Conditions") specifically govern your access and use of the Platforms, which provides a forum for you to inter alia enable you to discover, avail our Services, and/or select and buy our Products, as listed on the Platforms, at the indicated price at any time, from the locations serviceable by us, including but not limited to, within the territory of South Africa, the United States of America, the European Union and/or any other territory as we declare on our Platforms and/or in these Terms and Conditions.
    • 1.2. Please note that we may, from time to time, change this Terms and Conditions Agreement that governs your use of the Platforms. Every time you wish to use our Platforms, please check these Terms and Conditions to ensure you understand the terms and conditions that apply at that time. Further, please note that we reserve the right to either change the format and the content of the Platforms or suspend the operation of the Platforms for support or maintenance work, in order to update the content or for any other reason, at any time.
    • 1.3. Any accessing, browsing, or otherwise use of the Platforms or Products indicates your agreement to these Terms and Conditions, and the Privacy Policy of the Platforms and any other policies or guidelines that may be applicable to your usage of the Platforms or Products at the time of your access and usage of the Platforms and Products, and such Terms and Conditions and Privacy Policy may be updated from time to time, as mentioned in clause 25 of this Agreement.
    • 1.4. This Agreement is an electronic agreement under the Protection of Personal Information Act (POPIA) of South Africa, as well as provincial laws in South Africa. It follows the rules for electronic agreements as set by South African law. This electronic agreement governs your use of this website and doesn't need physical or digital signatures. By using the Platform, Services, or purchasing Products, you agree to the terms of this Agreement.
    • 1.5. We authorize you to view and access the Platform for various purposes, including but not limited to identifying and purchasing our Products and Services, creating and managing teams, configuring the types of communication you wish to receive, downloading and managing plugins, and other functionalities. Therefore, we grant you a limited, revocable permission to access and use the Platform provided by us.
    • 1.6. We may, from time to time, and at our sole discretion, offer promotions, being exclusive in nature and for a limited period of time, for promoting some of our Products on the Platforms, and during such promotions, we may offer lowered prices for the Products. However, such prices may be changed and/or altered as per our convenience.
    • 1.7. By accepting this Agreement, you affirm that you are 18 (eighteen) years of age, or above, in case you are a resident of South Africa, and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement and/or any other age held as the legal age of majority in your country. If a User is below 18 (eighteen) years of age in South Africa and/or any other country with a different age of attaining legal majority, it is assumed that he/she is using and/or browsing the Platforms under the supervision of his/her parent or legal guardian and that such User's parent or legal guardian has read and agreed and/or agrees to the Terms of this Agreement, including terms of purchase of the Products on behalf of the minor User under the age of 18 (eighteen) years in case of South Africa and/or any other country with a different age of attaining legal majority. In the event we are made aware that a User is under the age of 18 (eighteen) years in case of South Africa and/or any other age held as legal majority in the User's country and is using and/or browsing the Platforms without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such User's account without further notice. Further, if you are using the Services or purchasing the Products on behalf of a company or an organization, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement.

    2. REGISTRATION OF YOUR ACCOUNT

    • 2.1. In order to purchase a subscription to the Products, you will have to register yourself on the Platforms. Registration is a one-time process based on the successful verification of an OTP (One Time Password) link sent to you, as a new user, to the email address provided by you. You will be eligible to further access and avail the Services only after filling in the necessary forms and details such as full name, permanent address, shipping address, and/or any other information as may be required by us at the time of your registration. For availing any Service, you must login to your account with the username and password provided by you during the registration process. You can browse the https://dropinbase.com website, including viewing our pricing information and other public content, as a guest user. However, you shall not be permitted to access our Products or other services offered on the Platform as a guest and in order to access our Products and other services, you shall be required to sign in with a registered account. Please read our Privacy Policy in order to understand how we collect your personal information and non-personal information and what we do with them.
    • 2.2. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the login credentials of your account on the Platforms and for restricting access to your computer or mobile or other similar devices to prevent unauthorized access to your account. You shall remain solely liable for all the actions undertaken through your account.
    • 2.3. You shall:
      • 2.3.1. immediately inform us of any unauthorized use of the account or any other security breach; and
      • 2.3.2. ensure that you log out of your account at the end of each session. We, our employees, agents, directors and officers will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms and Conditions. You may be held liable for any losses incurred to us or any other user due to unauthorized use of their account by you. We reserve the right to refuse access to the Platforms, terminate accounts, remove or edit content of our Products, at any time without giving prior notice to you. Hence you are directed to check the Platforms and this Agreement from time to time in order to be fully informed of any changes or modifications being made in our Platform, Services or Products.

    3. PRICING & SUBSCRIPTION

    • 3.1. The subscription fee is prominently displayed on the Dropinbase website at https://dropinbase.com/pricing, and/or accessible via the user portal at https://portal.dropinbase.com. Additionally, you may be able to view the subscription fee on the dashboard of your registered Dropinbase application. Any modifications or updates to the fee structure shall be communicated through proper channels of communication and/or may be reflected in this Agreement.
    • 3.2. Users of the Products shall have the option to pay subscription fees on a monthly, semi-annual (six (6) monthly), or annual (twelve (12) monthly) basis.
    • 3.3. The Products may be used free of charge under specific conditions outlined within the End User License Agreement (EULA) (https://dropinbase.com/license).
    • 3.4. Each application developed with the Products comes with a complimentary usage period of two (2) months. To avoid incurring charges after this period, Users must change the status of the registered Dropinbase application to 'discontinued' before the end of the two (2)-month period. This can be done by logging into the online User Portal.
    • 3.5. Subscription periods shall auto-renew unless either Party terminates the Agreement or the User 'discontinues' the Dropinbase application before the end of the current subscription or complimentary two month usage period. Notifications for payment shall be sent at least sixty (60) days before the expiration of an annual or six (6) month subscription, and ten (10) days before the expiration of a monthly subscription. In the event that payment or automatic payment cannot be processed, users shall have thirty (30) days from the renewal date to submit payment in order to retain the license to the Products.
    • 3.6. Subscription fees may be subject to adjustments from time to time. Notifications regarding any changes to the subscription fees shall be sent to the User's registered email account at least sixty (60) days before the scheduled adjustment. At the time of payment, Users are required to pay the subscription fees as displayed on the official Dropinbase website at the webpage: https://dropinbase.com/pricing/.
    • 3.7. Subscription fees payable by Users are non-refundable and non-transferable in nature.
    • 3.8. For further details regarding the pricing structure, including specific terms and conditions, please refer to the comprehensive information provided in the End User License Agreement (EULA) (https://dropinbase.com/license) explaining the use of the Products. Additionally, a breakdown of the pricing structure can be found on the pricing webpage accessible at https://dropinbase.com/pricing/. It is imperative that Users review both the EULA and the pricing webpage to fully understand the terms associated with the use of the Products and the corresponding subscription fees.

    4. METHOD OF SUBSCRIBING TO THE PRODUCT

    • 4.1. Upon initial installation of the Product, a unique applicationId is automatically assigned to the Product application.
    • 4.2. Upon accessing the Product Dashboard or Designer the Product may make an API call to the online service to check the registration status of the Product application. Users may be prompted to either register as a new user or sign in as an existing user. Subsequently, Users may be prompted to formally register the Product application they are creating by providing a name for the Product application, and linking it to their Team that "owns" the application.
    • 4.3. Upon registration, a more permanent unique applicationId shall be generated and uploaded to the online database at https://portal.dropinbase.com for payment tracking purposes.
    • 4.4. Dropinbase maintains records of the Product application's installation date and the count of containers (pages) in the application, which enables us to calculate the subscription fee due. We also store the Product application's name, description and the Product Build Version to better support Users, and any selected options that afford the User free usage of the Product. Users shall be informed and prompted when subscription fees become due, typically after the complimentary two (2) months of free usage period.

    5. COMMUNICATION AND UNSUBSCRIPTION

    • 5.1. By accepting the Terms and Conditions of this Agreement, you hereby accept to receive news, updates, offers and/or campaign related emails, to your registered email address provided by you, to us. We may also display such information in the Dashboard of the Product, wherein the code behind the Dashboard shall fetch this information and display it for you. Hence, by accessing and using the Platforms, downloading our Product and/or verifying your contact email with us, you explicitly consent to receive such communications (through email, dashboard or other digital and electronic means) from us and/or our authorized representatives regarding any new Services, products, promotions, changes, updates, or offerings.
    • 5.2. You can unsubscribe and/or opt-out from receiving such marketing or promotional communications, newsletters and other notifications from us (excluding information related to our Product, Services and Platform) at any time by following the instructions set out in such communications and/or by configuring the related options linked to your account after signing-in at https://portal.dropinbase.com.
    • 5.3. By providing your contact phone number, you hereby accept to receive calls from us related to any issues that may occur with your account, subscription or the Product. We will minimize the use of phone calls to contact you.

    6. THIRD-PARTY SOFTWARE

    • 6.1. The Product incorporates and is distributed with Third-Party Software provided by third-party licensors and details of such Third-Party Software is detailed in our End User License Agreement (EULA) (https://dropinbase.com/license). Your use of the Third-Party Software is subject to the terms and conditions provided by the respective licensors and/or copyright holders, as well as the terms of the EULA applicable to the Product.
    • 6.2. You acknowledge and agree that the Third-Party Software is provided to you on an "as is" basis, without any warranty of any kind. We expressly disclaim any warranty or assurance regarding the Third Party Software, including but not limited to any warranty of merchantability, fitness for a particular purpose, system integration, data accuracy, title, non-infringement, quiet enjoyment, and/or non-interference.
    • 6.3. Furthermore, we do not assume any responsibility for providing support, correcting faults or failures, or maintaining the Third-Party Software. You understand that we shall not be liable for any claims, damages, or liabilities arising from or related to your use or distribution of the Third-Party Software, regardless of the nature of the claim or alleged damages.
    • 6.4. For more information on how we utilize Third-Party Software in our Product or to know the list of the Third-Party Softwares that we use, please refer to the detailed provisions outlined in our End User License Agreement (EULA), which can be accessed here (https://dropinbase.com/license).

    7. TERMS AND CONDITIONS FOR ONLINE PAYMENT

    • 7.1. These terms and conditions apply to the User who uses the Online Payment services provided for any payment made to us. By authorizing a payment to us through PayPal or any other online payment gateway ("the payment service"), it would be treated as a deemed acceptance of these Terms and Conditions. We reserve all the rights to amend these terms and conditions according to the following key terms:
      • 7.1.1. Payment(s) for the Product on the Platform may only be made via the payment service and/or through any other service as may be informed and/or reflected on the Platforms and in this Agreement, or otherwise specifically mutually agreed upon with you in writing.
      • 7.1.2. It is recommended that the User make necessary enquiry, with their bank, about the charges or fees payable for each transaction made via the payment service.
      • 7.1.3. The information supplied at the time of using the payment service is processed by the payment service and is not supplied to us. It is the sole responsibility of the payment service user to ensure that all the information entered is correct. It is recommended that you retain a copy of the transaction, which might assist in resolution of any issues that may occur during the transaction.
      • 7.1.4. The User agrees, understands and confirms that his or her personal data including but without limitation, details relating to the payment service information transmitted over the Internet, may be susceptible to misuse, hacking, theft and/or fraud and that we or the payment service have no control over such matters.
      • 7.1.5. The payment service is provided using a payment gateway service, through a secured website. However, neither the payment gateway service nor we give any assurance, that the information so provided online by a User is secured and will not be read and/or intercepted by a third party.
      • 7.1.6. We do not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by a User availing the payment service.
      • 7.1.7. We and/or the payment service providers shall not be liable for any inaccuracy, error or delay in, or omission of:
        • 7.1.7.1. any data, information or message; or
        • 7.1.7.2. the transmission or delivery of any such data, information or message; or
        • 7.1.7.3. any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message.
      • 7.1.8. Under no circumstances shall we and/or the payment service, its employees, directors, and its third party agents involved in processing, delivering or managing the payment services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary damages arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the payment services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or interruption or termination of the payment service.
      • 7.1.9. The User hereby agrees that neither we nor any of our employees shall be held liable by the User for any loss or damages arising from the User's use of, or reliance upon the information contained on the Platform, or any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond the reasonable control of us.
      • 7.1.10. The User agrees that the payment service details provided by them for use of the aforesaid payment services will be correct and accurate and that the User shall not use a payment service account that is not lawfully owned by them or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid payment details.
      • 7.1.11. The User is fully and lawfully entitled to use the account for such transactions and is responsible to ensure that sufficient balance is available in the account at the time of making the payment.

    8. RATING AND REVIEW

    • 8.1. Your feedback is invaluable to us as we strive to continually improve our Platform, Services and Products. By using our Platform, you agree to the following terms regarding ratings and reviews, being:
      • 8.1.1. Participation in rating and reviewing our Products is voluntary. You are not obligated to provide feedback;
      • 8.1.2. Reviews should reflect your genuine experience with our Products, the Platform and the Services. We encourage honesty and transparency in all feedback provided;
      • 8.1.3. Reviews must adhere to our community guidelines and you must refrain from posting any form of offensive, defamatory, or inappropriate content or review which can hurt the sentiments of other users or other third parties;
      • 8.1.4. Reviews may be moderated to ensure compliance with our guidelines and we reserve the right to publish, edit, or remove reviews at our discretion, particularly those deemed defamatory in nature and/or in violation of our policies;
      • 8.1.5. Reviews may be publicly visible on our Platform and may be accessible to other users and by submitting a review, you acknowledge and consent to its potential visibility and/or display to the public;
      • 8.1.6. We may choose to respond to reviews in a professional manner, addressing any concerns or feedback provided. However, we are not obligated to respond to every review;
      • 8.1.7. We may use reviews and ratings for promotional or marketing purposes, provided they are used in accordance with our Privacy Policy and applicable laws;
      • 8.1.8. By submitting a review, you grant us a non-exclusive, perpetual, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content worldwide in any media; and
      • 8.1.9. If you have any concerns regarding a review, please contact us directly to discuss the issue. We are committed to resolving disputes amicably and in accordance with our Terms and Conditions.

    9. DISCLAIMER OF WARRANTIES, INACCURACIES OR ERRORS

    • 9.1. We will try to ensure that all information and recommendations, whether in relation to the pricing, website, Platforms, Services, Products, offerings or otherwise (hereinafter "Information") provided as part of this Platform is correct at the time of inclusion on the Platforms or display in the Services. However, we do not guarantee the accuracy of the Information. Moreover, we make no representations or warranties as to the completeness or accuracy of the Information.
    • 9.2. You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such Information for your purpose, prior to use, or in connection with the making of any decision. No Information on the Platforms shall constitute an invitation to invest in us or any affiliates or purchase our Products. Any use of this Platforms or the Information you gather from the Platforms must be used and/or relied upon at your own risk. Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website, the Information, or any third-party website linked to this Platforms. We are not responsible for the content of any third-party sites and do not make any representations regarding the content or accuracy of material on such sites or websites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense and we shall bear no liability for the same.
    • 9.3. The User shall refrain from accessing, storing, disseminating, or transmitting any viruses, or any content during the utilization of the Platform that:
      • 9.3.1. violates laws, poses harm, threatens, defames, is obscene, infringes, harasses, or exhibits racially or ethnically offensive characteristics;
      • 9.3.2. facilitates unlawful activities;
      • 9.3.3. is inherently illegal or causes harm or injury to any individual or property; and
      • 9.3.4. pertains to adult content, such as sexual or pornographic material.
      • 9.3.5. The User shall not, except as allowed by any applicable law that cannot be excluded by agreement between the Parties:
      • 9.3.6. except to the extent expressly permitted under this Agreement, attempt to copy, alter, replicate, derive works from, frame, reproduce, download, exhibit, transmit, or distribute all or any part of the Platform or Product description, in any format or medium, or by any means;
      • 9.3.7. endeavor to reverse compile, disassemble, reverse engineer, or otherwise convert to human-readable form all or any portion of the Platform;
      • 9.3.8. access any part of the Platform and Product description to develop a product or service competing with the Platform and/or the Product description of Dropinbase;
      • 9.3.9. utilize the Platform and/or Product description to provide services to third parties and/or enable users to offer support/development/training services to other users;
      • 9.3.10. except as stipulated in clause 17 of this Agreement, license, sell, rent, lease, transfer, assign, distribute, display, disclose, or commercially exploit the Platform and/or the Product description, or otherwise make them available to any third party, or
      • 9.3.11. aid any third parties in any of the activities listed in this clause.
    • 9.4. You agree that the promotions organized by us may lead to reduced prices being displayed for certain Products during such promotions, however we reserve the right to alter the prices of such Products at our sole discretion, during or after the end of the promotion. We may also choose to not let you avail the benefits of such promotions and such decisions shall solely lie on our discretion. You also agree that we bear all right related to the fixing of rules and regulations related to the promotions that we organize on the Platforms and we may alter and/or change the rules as per our convenience, without giving you any prior information or notice for the same. We hereby declare that we shall not be held liable for such promotions organized by us, on the Platforms.
    • 9.5. Nothing contained herein is to be construed as a recommendation to use any Service, Product, process, equipment or formulation, in conflict with any trademark, patent or other intellectual property rights, or otherwise, and we make no representation or warranty, express or implied that, the use thereof will not infringe any trademark, patent, intellectual property or otherwise.
    • 9.6. We do not covenant or provide any representations and warranties:
      • 9.6.1. in respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose or consumption or content (including the Service or pricing information and/or specifications) on the Platforms;
      • 9.6.2. for any damage caused to data, platforms, or services of other third party companies or sites by our administrative users or by hackers;
      • 9.6.3. that the website and the Platform shall be made available and shall be functional at all times; and
      • 9.6.4. that the operation of the Platforms, including the functions contained in any content, information and materials on the Platforms or any third-party sites or services linked to the Platforms will be uninterrupted, or that the defects will be rectified, or that the platforms or the servers that make such content, information and materials available are free of viruses or other harmful components.
    • 9.7. THIS PLATFORM AND THE SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "WHERE-IS" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES. WE, FOR OURSELF AND ANY THIRD-PARTY PROVIDING MATERIALS, SERVICES, OR CONTENT TO THIS WEBSITE, MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT OF THIRD-PARTY RIGHTS, WITH RESPECT TO THE PLATFORMS, THE INFORMATION OR ANY PRODUCTS OR SERVICES TO WHICH THE INFORMATION REFERS. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING FROM OR CONNECTED WITH THE SITE, INCLUDING BUT NOT LIMITED TO, YOUR USE OF THIS SITE OR YOUR INABILITY TO USE THE SITE, EVEN IF WE HAVE PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    • 9.8. Disclaimer - To the extent permitted by applicable law, we, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorized access, theft, destruction, alteration or use of records on the Platforms.

    10. AVAILABILITY AND ACCESSIBILITY OF THE PLATFORM

    • 10.1. We control and operate these Platforms from the territory of South Africa and make no representation that the materials and the content available on the Platforms are appropriate to be used or will be available for use in other locations outside of the territory of South Africa. If you use this Platforms from outside the territory of South Africa, you are entirely responsible for compliance with all applicable domestic laws and statutes.
    • 10.2. Information that we publish on the world wide web (www) may contain references or cross references to our Products, programs and Services that may not be announced or available in your country. Such references do not imply that we intend to announce such Products, programs or Services in your country.
    • 10.3. We constantly monitor the User's account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing referral vouchers fraudulently shall be liable for legal actions under law or statute in South Africa and we reserve the right to recover the cost of goods, collection charges and lawyer fees from persons using the Platforms fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Platforms and any other unlawful acts or omissions in breach of these Terms and Conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, we reserve the right to immediately delete such an account and dishonor all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.
    • 10.4. These Terms and Conditions do not constitute, nor may these Terms and Conditions be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.

    11. TERMINATION

    • 11.1. You have the option to terminate your account and access to the Product and the Services provided by Dropinbase at any time. If your account is not linked to billing, you can delete it your account and data through the functionality available by signing in at https://portal.dropinbase.com. However, if your account is linked to billing, you will need to contact us directly at [email protected] to request deletion, as we need to retain certain information for accurate accounting records, as stated in our Privacy Policy (https://dropinbase.com/privacy). Upon termination, you will no longer have access to your User account, the Product or the Services, and any data associated with your account may be deleted in accordance with our data retention policies.
    • 11.2. Dropinbase reserves the right to suspend or terminate your access to the Services if you violate these Terms of Service, engage in prohibited conduct, or for any other reason deemed necessary by Dropinbase in its sole discretion. Prior to any suspension or termination, Dropinbase will provide you with notice of the violation or prohibited conduct and an opportunity to remedy the situation, unless immediate action is required to protect the integrity and security of the Services or to comply with legal obligations.
    • 11.3. Upon registration, you agree to provide accurate, current, and complete information about yourself as prompted by the registration process. Maintaining the accuracy of this information is your responsibility, and you must update it promptly, if any changes occur to your information. Failure to provide or maintain accurate information may result in the suspension or termination of your account. We reserve the right to verify the information you provide and to terminate your account if we discover any inaccuracies or if we suspect fraudulent activity.
    • 11.4. Upon termination of your account for any reason, you will lose access to the Product and our Services and any data associated with your account may be deleted in accordance with our data retention policies. Any fees or charges incurred prior to termination will remain payable and no refunds will be provided. Clauses of these Terms of Service that by their nature should survive termination (such as, but not limited to, indemnification, limitations of liability, and applicable law) will continue to remain in effect.
    • 11.5. The termination of these Terms and Conditions Agreement does not relieve either Party of any obligations or liabilities incurred prior to termination. All provisions of these Terms and Conditions Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    12. THIRD PARTY INTERACTIONS

    • 12.1. In your use of the Platforms, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors of Platforms or access any other third-party website linked to the Platforms. Unless otherwise stated, any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for the Products, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that we have no liability, obligation or responsibility for any such correspondence, purchase or promotion, access or usage of any third-party website and the contract under such instances remains between you and any such third party.

    13. COPYRIGHTS

    • 13.1. The Platforms contains agreements, policies, material, including text, graphics, photographs, videos, and sound, which is protected by copyright and/or other intellectual property rights ("Protected Content"). All copyright and other intellectual property rights in the Protected Content are either owned by us or have been licensed to us by the owner(s) of those Protected Contents, so that we can use the Protected Content as part of Dropinbase . We retain copyright on all Information, including text, photographs, videos, graphics and sound, and all trademarks displayed on the Platforms, are either owned by us or licensed to us.
    • 13.2. You may use and display the Protected Content on your personal computer only for your personal use, subject to the grant of a limited, revocable, personal, non-exclusive and non-transferable license, to you by us, when you register on the Platforms, only for identifying Products, carrying out purchases of Products and processing returns and refunds, and for using and printing copies of the information on the Platforms for your personal use and/or storage of the files on your computer for personal use only and not for business purposes.
    • 13.3. You may not:
      • 13.3.1. copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper within any way or otherwise use any Protected Content contained in the Platforms. These restrictions apply in relation to all or part of the Protected Content available on the Platforms;
      • 13.3.2. copy and distribute the Information on any other server, or modify or re-use text or graphics on this system or another system;
      • 13.3.3. reproduce any part of the Platforms or distribute the same for commercial gain nor shall it be modified or incorporated in any other work, publication or website, whether in hard copy or electronic format, including postings to any other website;
      • 13.3.4. remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from the Platforms; or
      • 13.3.5. link any other material to the Platforms, without our express written consent.
    • 13.4. The license granted to you does not include a license for:
      • 13.4.1. resale of the Products or commercial use of the Platforms or Protected Content;
      • 13.4.2. any collection and use of Product listings, description, or prices;
      • 13.4.3. any use of Platforms, the Services, the Products and/or of Protected Content, other than as contemplated in these Terms and Conditions;
      • 13.4.4. any downloading or copying of login credentials of user;
      • 13.4.5. any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any parts of the Platforms; and
      • 13.4.6. creating and/ or publishing your own database that features parts of the Platforms.

    14. TRADEMARKS

    • 14.1. All the trade names associated with us and all logos denoted with "TM" or "R" on our Platforms and Services are trademarks or registered trademarks of us or our affiliates. Our trademarks may not be used in connection with any product or service that is not our Product or Service.
    • 14.2. If you believe that your intellectual property rights have been violated in a way that raises concerns of infringement, please write to us at [email protected] and let us know of your concerns.

    15. LICENSE AND USE OF YOUR CONTENT

    • 15.1. You grant to us a royalty-free, perpetual, irrevocable, non-exclusive right and license to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material posted by you on the Platforms including but not limited to reviews and ratings without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and you waive any claim over all feedback, comments, ideas or suggestions or any other content provided through or on the Platforms. You agree to perform all further acts necessary to perfect any of the above rights granted by you to us, including the execution of agreements, deeds and documents, at its request.
    • 15.2. You agree that we do not routinely monitor your postings on the Platforms but reserve the right to do so. However, if we become aware of inappropriate use of the Products, Platforms or any of its Services, we will respond in any way that, in its sole discretion, we deem appropriate. You acknowledge that we will have the right to report to law enforcement authorities of any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, we will cooperate fully with law enforcement agencies in any investigation of alleged illegal activity on the internet.
    • 15.3. Unauthorized use of any materials contained on the Platforms shall not violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations within the territory of South Africa. You alone are responsible for your actions or the actions of any person using your account by logging into your account through your username and password. As such, you shall indemnify and hold us and our officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Platforms or the use of the Platforms by any person using your account by logging into your account through your username and password (including without limitation your participation in the posting areas or your Ratings and Reviews) violates any applicable law or regulation, or the rights of any third party.
    • 15.4. We reserve the right to terminate access to our Platforms at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms and Conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any provision of the Terms and Conditions which imposes an obligation or creates a right that by its nature, on both the parties, will be valid after termination or expiration of the Terms and Conditions Agreement shall survive the termination or expiration of the Terms and Conditions Agreement.

    16. INDEMNIFICATION AND LIMITATION OF LIABILITY

    • 16.1. You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third-party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access or use of:
      • 16.1.1. the Platforms, the Services or purchasing of Products,
      • 16.1.2. violation of these Terms and Conditions,
      • 16.1.3. or infringement of any of our or any third-party intellectual property or other rights. We will notify you promptly of any such claim, loss, liability, or demand that we become aware of, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

    17. RELATIONSHIP BETWEEN THE PARTIES

    • 17.1. This Agreement does not aim to establish a partnership between Dropinbase and the User, nor does it authorize either party to act as an agent for the other. Neither party has the authority to act on behalf of the other or bind them in any manner, including making representations or warranties, assuming obligations, or exercising rights or powers.

    18. APPLICABLE LAW AND JURISDICTION

    • 18.1. These Terms and Conditions are governed by and to be interpreted in accordance with the laws of South Africa being The Protection of Personal Information Act (POPIA) and/or individual provincial legislation in each province and territory in South Africa, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Platforms whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Western Cape, South Africa for the resolution of all such disputes.

    19. GRIEVANCE OFFICER

    • 19.1. In accordance with the applicable law, any grievances which you may have with respect to the information shared by you with us hereunder and its treatment or any grievance related to Services being availed hereunder, may be directed by you to such grievance officer at [email protected].

    20. CONTACT INFORMATION

    • 20.1. For detailed inquiries, or communication of sensitive information, please contact us at [email protected].

    21. FORCE MAJEURE

    • 21.1. We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control including but not limited to natural calamities, floods, earthquakes, cyclones, strikes, lockdowns, pandemics, wars or any other cause which is beyond our reasonable control.

    22. WAIVER

    • 22.1. No provision in these Terms and Conditions will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

    23. SEVERABILITY

    • 23.1. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms and Conditions and the remainder of these Terms and Conditions will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms and Conditions will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

    24. AMENDMENT

    • 24.1. These Terms and Conditions Agreement and the Privacy Policy are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the Terms and Conditions Agreement and Privacy Policy as available on the Platforms. Your relationship with the Platforms will be governed by the most current version of these Terms and Conditions Agreement and Privacy Policy, as published on the Platforms.

    25. MISCELLANEOUS

    • 25.1. In addition to these Terms and Conditions, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as the terms and conditions related to PayPal and other payment gateways, bank offer(s), brand promotional offers, whose links, if any, are contained and/or embedded in the Services offered by them through us. You agree that we will not be liable for any transaction between yourself and any such third parties.
    • 25.2. These Terms and Conditions supersede all previous oral and written terms and conditions (if any) communicated to you by us, for the use of the Platforms, and the rights and liabilities with respect to any Services to be provided by us shall be limited to the scope of these Terms and Conditions.